Master's thesis in Requirements & Analysis: The state of MaaS in the Netherlands (Project SPITS)

The Dutch government promotes Mobility as a Service (MaaS), emphasizing on-demand mobility over ownership. Numerous companies now offer MaaS apps. Info Support seeks insight into the market’s evolution and whether providers have fully embraced MaaS. Additionally, the adoption of the TOMP specification, a communication standard between mobility providers and transport operators, is of interest. During your assignment you will assess the progress of MaaS adoption and the integration of TOMP in the mobility landscape.   

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Required interest(s)

  • Public transport
  • Business analysis 
  • Mobility of the future

What do you get

  • A challenging assignment within a practical environment
  • € 1000 compensation, € 500 + lease car or € 600 + living space
  • Professional guidance
  • Courses aimed at your graduation period
  • Support from our academic Research center at your disposal
  • Two vacation days per month

What you will do

  • 65%  Research
  • 10%  Analyze, design, realize
  • 25%  Documentation

This graduation assignment is part of the Sustainable Public Integrated Transport Solution (SPITS) graduation project. With this project, we are committed to providing travelers with the ideal travel experience solution, making public transport much more accessible, and significantly more sustainable.

The government of the Netherlands has been pushing the mobility market towards MaaS, advocating for a shift away from ownership and towards mobility on demand. In recent years, many companies have launched apps that provide Mobility as a Service. As a company deeply involved in the transport domain, Info Support is eager to understand the current state of the market. Have mobility providers genuinely shifted towards more MaaS-oriented products? How significantly has the shared mobility and public transport market changed? Many mobility providers have adopted TOMP as the primary specification for communication between themselves and transport operators. What is the current state of adoption of this specification in the wider mobility market?


Research the current state of the mobility market regarding their adoption of MaaS and, specifically, the TOMP specification. How advanced is the transition, and what steps should be taken to accelerate the move to MaaS?

Do you want to read more about the entire graduation project SPITS? Click here.

About Info Support Research Center

We anticipate on upcoming and future challenges and ensures our engineers develop cutting-edge solutions based on the latest scientific insights. Our research community proactively tackles emerging technologies. We do this in cooperation with renowned scientists, making sure that research teams are positioned and embedded throughout our organisation and our community, so that their insights are directly applied to our business. We truly believe in sharing knowledge, so we want to do this without any restrictions.

Read more about Info Support Research here.

What does Info Support offer you during your graduation period?

Of course, we offer you an excellent package of graduation conditions with various options. These include:

  • Laptop, all necessary tools, and development environments to successfully carry out your assignment
  • A graduation allowance, where you have the choice of:
    • € 1000 gross per month
    • € 500 gross per month + lease car with fuel card
    • € 600 gross per month + accommodation in Veenendaal

During your graduation internship, you will be included in one of our business units and in our Research Center. This will give you a good understanding of the developments within our projects and our research projects.

In addition, Info Support offers you:

  • A challenging master’s thesis at a solid, growing, and financially healthy company
  • Professional and experienced guidance, hybrid working
  • A graduation program with, among other things, training sessions, knowledge evenings, project visits, activities, and team, unit, and company outings
  • Experimentation with new products and releases that are in the pre-release phase
  • Brainstorming with other graduates and IT colleagues who are collegial and passionate
  • Potential for a permanent position in our IT Top Traineeship program!

About Info Support

Info Support specializes in custom software, data/AI solutions, management, and training and is active in the Finance, Industry, Agriculture, Food & Retail, Mobility & Public, and Healthcare sectors. We provide solid and innovative solutions for complex and critical software issues. Our headquarters are located in Veenendaal (NL) and Mechelen (BE). At present, approximately 500 employees are employed by Info Support.

Info Support’s working method is characterized by a number of core values: solidity, integrity, craftsmanship, and passion. These core values are intertwined in our work and the way we interact with each other. This year, we were also named a Top Employer in the Netherlands!

To ensure that all employees are always up to date with the latest developments, Info Support has an in-house knowledge center that eagerly satisfies the hunger for more or different knowledge and skills.

B2 language proficiency in Dutch is required.


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  2. Kennismakingsgesprek

    Na je sollicitatie plannen we iets in en bespreken je (studie) loopbaan, interesses en ambities. We vertellen je over Info Support en jij kan al je vragen stellen.

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  2. Assessment

    Gaan we verder? Dan doe je een assessment van je professionele kennis en persoonlijkheid (capaciteit, competenties en motieven).

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  2. Selectie interview

    Vervolgens plannen we een selectie interview waarin we dieper ingaan op je professionele kennis en je persoonlijkheid.

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  2. De ondertekening van een contract

    Verloopt alles positief dan ontvang je een contractaanbieding. Zijn we het eens? Dan starten we de pre-employment screening en nodigen we je uit voor de tekenmomenten.

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